We’ve been helping grow our customers’ worlds since 1998
Helping our customers go further. Boosting their reach and capability. Providing the global scale and corporate-level know-how in a way that relates to their ambitions and cross-border readiness. Going further in every connection to deliver a remarkable service that takes away the complexity of growing across borders.
Firma in numbers
Trade volume each year
Trade volume per day
Our work is rewarding. And awarding.
Team and culture
Our values are a pact between us all. These five words represent what we stand for, what we believe in and how we conduct ourselves as individuals and as a team. Each value has a slightly different meaning to everyone. That’s what makes us a team, but all unique.
We are adventurous, with a fresh, outward-looking business approach. We’re determined, independent, entrepreneurial and ambitious. We challenge the status quo, to serve our customers better than what anybody thought was possible.
We have loads of innovative ideas for the future, but more importantly, our success is based on our people.
“I want to share my knowledge and experience with colleagues – it’s all about values.” Swati – Analyst Financial Risk
We do what’s right. We demonstrate trust, mutual respect, humility, honesty and personal responsibility in relationships.
By putting our values at the heart of every decision we make and every action we take, we commit to doing all we can to work together to serve our customers.
We work together as one team to pursue mutually beneficial relationships and better outcomes for all. We give our time, expertise, energy and resources to our communities. We share ideas and best practices.
At Firma, two-way feedback is not a once per year conversation. We encourage managers to host one-on-one meets with each employee as often as needed.
We make life easier for our customers and each other. We make the complex simple and straightforward for everyone.
We remove barriers, obstacles and detours, to ensure processes flow smoothly and services are fully delivered on time. We are upfront with important information and work collaboratively as a team.
We aim to be the best by better understanding customers’ and partners’ expectations, and continuously work to innovate and improve. We set new benchmarks, hold ourselves accountable for results, and make things happen.
By taking a values-based approach to performance management, we recognise the equal importance of both what we achieve (corporate objectives), and how we achieve it (culture). This balanced approach enables us to cultivate a high-performance organisation where talent thrives.